FREQUENTLY ASKED QUESTIONS
Our jackets are crafted from premium materials, including satin, leather, wool, and polyester, depending on the style and design. Each product page provides detailed information about the fabric used.
Yes, we offer custom sizing and personalization on select jackets. Please contact our customer service team for more details.
We provide a detailed size chart on each product page to help you choose the perfect fit. If you need further assistance, feel free to contact us.
We accept major payment methods, including PayPal, credit cards, and other secure payment gateways.
Yes, your security is our priority. We use encrypted payment processing to ensure your information remains safe.
Once your order is shipped, we’ll send you a tracking number via email. Use this to monitor your order’s progress.
Once your order is shipped, we’ll send you a tracking number via email. Use this to monitor your order’s progress.
Yes, we ship worldwide. Shipping fees and delivery times vary depending on your location.
Standard delivery takes approximately 5-14 business days, depending on your location. Expedited shipping options are available at checkout.
Please contact our customer service team with your order number, and we’ll assist you in resolving the issue promptly
We offer a 30-day return policy for unused items in their original condition. Customized jackets may not be eligible for returns.
Contact our customer service team within the return window to request a return authorization. We’ll guide you through the process.
In most cases, customers are responsible for return shipping fees unless the item was damaged or incorrect.
Refer to the care label on your jacket for specific washing or cleaning instructions. For most satin and leather jackets, professional cleaning is recommended.
Yes, we offer special pricing for bulk and corporate orders. Please reach out to us for more information.
Personalization options, including embroidery or patchwork, are available on select jackets. Contact us to discuss customization options.